Gemini Homes

Referrals

To all of our old friends and new,
I feel that the best compliment that I can receive is a referral from a past client to a friend, family member or aquantance. I would very much appreciate if you would please, forward this E-Newsletter to those people you know who are most likely to build or remodel in the future or anyone else whom you believe that may benefit from receiving it. They can just click the "Subscribe" at the bottom to keep receiving in the future or "Unsubscribe" at any time in the future that they feel they are not getting any benefit from our newsletter.
Thanks for your help in advance!
Kelly Arnold, Owner
Gemini Homes, Inc.
Building
Success 101

Q: What is hot water recirculation?

A: A hot water recirculation system uses a small pump attached to the hot water line to a home’s showers, tubs, and faucets that circulates cold water out of the line to deliver hot water faster and mitigates the amount of water wasted as you wait for it to heat up (called lag time). Often activated by a switch or button in the kitchen or baths, the system can reduce lag time to a matter of seconds instead of minutes, reducing water use at those locations by 30 percent or more.

Nothing to Fear

Do you know what most often hinders the success of a new-home project? Fear. Fear of the unknown, of unscrupulous contractors, shoddy materials, of somehow getting caught in a money pit and ending up holding the bag.

This high-level of concern is understandable. Often our clients' home is their largest single investment. For many, this is their first experience building a home. And for all there is a lot to learn about new home construction.

As professional builders, we understand and respect our clients' concerns. Our job is to demystify the building process, help our clients identify and understand their concerns and overcome them quickly and confidently.

In addition to being good listeners and problem-solvers, professional builders operate on solid business principles and practices that alleviate the majority of what clients often fear about the homebuilding process, including:

Reliable partners. We seek out, work with, and retain top-quality subcontractors and materials suppliers. Our trade partners possess similar philosophies and approaches to running a successful business and are committed to the same high level of construction quality and standards. This helps mitigate disputes, foster cooperation and produce better-built homes.

We constantly review our trade relationships to ensure that their pool of subs and suppliers consistently delivers high-quality work at a fair price. That diligence protects your investment and helps remove the fear of poor workmanship and unreliable performance.

Record keeping. The best builders are diligent (some say obsessive) about documenting their new-home projects to make sure costs, schedules and progress align and meet their standards of quality and those of their clients.

For the same reason, professional builders demand similar diligence and reporting from their trade partners -- not so much to keep them in line, but more to enable their own accounting processes to be complete, accurate and current.
As such, professional builders can present completely transparent and reliable reports at any time to their clients to ease concerns about whether their new home project is on track.

Protection. People having a new home built for them are often afraid that they'll somehow be on the hook for unpaid work or materials once the job is over and their builder has moved on to his next house. It's a legitimate fear and an all-too-common reality.

These concerns are easily managed by professional builders. As part of their standard business practices, they pay their bills on time and only from each project's budget. In addition, they routinely collect lien releases from their trade partners upon satisfactory completion of their work.

Collecting lien releases on a timely basis (as the project progresses, not just at the end) removes the chance that a subcontractor or materials supplier will make a claim for payment against a new home; in fact, the best builders provide copies of those lien releases so that owners can rest assured that the bills have all been paid.

Sophisticated builders practice "fear management". They take a professional approach to their business and are sensitive to the concerns of their clients. They help clients manage any anxiety from project inception through final walk-through. The key, as always, is communication. Helping clients manage their fear goes a long way to keeping communication lines open and promote a satisfying experience for all.

Warm Regards,



Kelly Arnold, President
Gemini Homes Inc.
1685 Pleasant Hill Rd.
Bowling Green, Ky 42103
kelly@yourgeminihomes.com
www.yourgeminihomes.com
(270) 782-8893 - Office
(270) 791-2742 - Cell
Agent, ColdwellBanker
Legacy Real Estate Group
c. 2009 All rights reserved.
Click here to subscribe to this newsletter.
Click here to unsubscribe from this newsletter.

Mailing address provided above for Can-Spam compliance.